I have eaten here a few times... each has been a pleasant experience, both with food itself and with the service.
My entries have been great, the desserts fantastic and they have an excellence list of wine. Was it the best Italian meal I've ever had no (that was in Italy) but it was up there.
Finally the place looks pretty cool, I enjoyed the feel of it. I agree with others that it's upscale but not snotty and you can feel at home regardless of if your dressed down or up. One fun thing is that if you sit near the walkway you can usually enjoy some good people watching, if you want a quieter feel ask for a table further into the place.
We will be back...