After seeing an online deal for a $69 drain cleaning, I called this company on a Saturday morning. Michael (a.k.a. the Drain Whisperer) was efficient and friendly; he called to say he was on his way less than an hour after I called the company, and he fixed the stopped up kitchen sink with no hangups. I also appreciated that this company did not charge extra for weekend service; the last time i had to call a plumbing service (Roto Rooter) for a stopped up toilet, their weekend fee left me with a $129 bill for a 5-minute service.