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http://www.openvoc.eu/poi#funnyReviews
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  • I can hardly believe how good this company is. For a small business, they are superb; for a pool business, they are incredible. I say this because all of my experiences with pool service companies to date (5 years' worth) has been mediocre to downright bad. I have a pool that collects a lot of debris from 100+ foot pine trees and it is definitely a challenge. I had some fly-by-night pool folks take care of it and they did an okay job. But I could always count on it turning green a couple of times during the year and at that point, the pool guy wouldn't answer his phone. HOWEVER, the Pool Steward from the very first phone call has been phenomenal. They scheduled a visit to give me a bid (almost immediately after I contacted them); showed up when they said they would and analyzed the pool; called me during their visit (I wasn't able to be there) and gave me the run-down on what needed to be done. They were proactive, professional, inexpensive and they have done an incredible job keeping on top of the pool. My filter system needed a few tweaks and repairs, which they did for just about nothing. Kudos to a superb small business that cares about customers, communicates very well, and has terrific pricing to boot. Just to clarify on what I mean by them communicating really well - they went out to the pool multiple times during the first week because it was in pretty bad shape (no extra charge for these visits). Each time, they would give me a call to let me know what the status was on the repairs, even texting me pictures of the damaged equipment because I am not there. It gives me complete peace of mind that they won't give me any cop-out excuses or blame the pool's condition on external factors. High five, folks.
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