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| - This review is a little delayed. My experience is from the fall of 2015. I didn't want to post anything while I thought there might be a chance I would ever return there, and then the major trauma passed so I just let it slide. But recently I received a bill for $15,despite having my account marked paid in full at the time the work was completed. I left an angry voice mail and received no response. Yesterday I went into the office, and was told by the person at the desk she had "written it off". I asked for and received another receipt showing a zero balance. This reminded me of all I had experienced there, and so this review.
My treating dentist does not appear to be there any longer after looking at the website, but he is not my only complaint.
I chose to go here based on reviews, the hours that worked with mine, and proximity to my home.
Financial details were discussed after the dentist determined the only viable course of action was removal of what remainded of my top teeth and going to a top denture. This was not unexpected, and my cost would be approximately what my insurance paid, also not unexpected.
It was arranged that the first step would be a cleaning of my lower teeth, followed immediately by a deep cleaning of the same teeth. In preparation for this, I was given multiple injections of numbing drug (s). After the initial cleaning was completed, and this part went well, the dentist came in to chek and stated he no longer wanted the deep cleaning done. I forget how it actually played out, but the time booked for this was no longer available when I was notified that the procedure was once again going to be done and I was requested to come back later in the day. I did, and because of the time lapse, had to once again endure the numbing shots.
At the end of the visit, I was told that I needed to buy a bottle of their "special " mouthwash for $20 and that I might as well as it would count towards my insurance deductible.
I returned a little less than 3 weeks later to have the extractions done and be supplied with the denture. I thought I might like the nitrous oxide to get through it, but after 2 or 3 inhales, I felt like I couldn't breathe, so had it discontinued. It showed up on my bill as a $118 charge anyway.
The dentist seemed to forget that I was more than a mouth, resulting in pain in other parts of my body as he leaned full weight on me. He also apparently missed what he was aiming at in my mouth as I was jabbed several times in the lower jaw and cheek areas. He commented that I had a very small mouth. Really? You didn't notice that on the previous
two visits?
I was told it was done and directed to stop by the desk to pay the balance on the bill. Trying to keep from passing out from the pain, I did so. I asked if they had an ice pack, and was told no, they usually did, but they were out.
I took my prescriptions for the pain meds and another bottle of the mouthwash. I forget if it was a four dollar or 10 dollar copay with my insurance, but definitely cheaper than the same thing I was sold in the office.
No one had mentioned that I had blood all over my face as I left the building. I was continuing to bleed enough to soak a napkin every few minutes and by the time I got to the pharmacy, I had to carefully wipe more blood off my face. I took the pain pill before I left the pharmacy.
Upon examining the denture, it seemed to be the 8 track of dentures- big, clunky, and no artistic value. I had been told the lab is owned by a relative of Dr Core. A couple small flaws in workmanship were also noted.
I made my follow up visits as directed, but felt I was walking into enemy territory each time.
Now, a little over a year and a half later, the dentures slip around and sometimes people can't understand what I am saying due to the fit not being right. There hasn't yet been a day that my mouth isn't sore or actually painful.
My insurance for this is once every five years, and my budget doesn't allow for me to go elsewhere to rectify this.
I'm still not sure how there are so many good reviews on here,but this one is my actual experience at a place I would not recommend to anyone.
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