I've been here more times than I care to remember...and each time I have never purchased anything. It has a web based business called www.findingking.com
As any jewelery maker out there can tell you, it's hard finding a place where you can establish a good, trustworthy rapport with people who are going to sell you something for the works you will be creating -- this place is NOT it.
Whether I've ordered something online or gone into the store it's always been unfriendly, unhelpful and pissy people working behind the counter. Long before I discovered Phoenix Jewelers Supplies was Finding King, I had ordered a set of metal stamps for my silver smithing...Imagine ordering something in June and finally getting the item in November with Z E R O ZERO nada nothing NO communication whatsoever from them.
I know what it's like to work retail and customer service...I dealt with bitchy women when I worked at the Chanel counter at Nordstrom in my college days...and words cannot describe how truly irate and angry I get when I think that this business is still going...
I guess the old adage from PT Barnum is true -- There's a sucker born every minute.
If you're a jeweler or someone interested in going into metal arts stay far away from this place findingking.com
As any AZ jewelry designer can tell you, stick with Rio Grande and Lonnie's...avoid Phoenix Jewelry Supply at all costs.