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  • I've dined at this PF Changs location serval times but this time it was the worst. From the moment we walked in, the manager was standing next to the hostess at the hostess stand and told us it would just be a moment and then had us wait several minutes to just put our name in. Once we sat down, the table was dirty, there was food under the table, and the utensils were dirty. After we placed our food order, our server brought out plates and those were dirty too. When she brought out new plates two of them were still dirty. Then we get our egg drop soup (the only good thing) and the chicken lettuce wraps that basically consisted of just water chestnuts and little to no meat. We asked if the gave us the vegetarian lettuce wraps since we couldn't find any meat and the food runner said no chicken so we sent that bad dish back. Once we got our main dishes, Mongolian beef and Changs spicy chicken, the beef was completely burnt and tasted like charcoal and the chicken was overcooked and dry. We told our server the dishes were burnt and not as expected and that the quality was horrible and being busy was not an excuse for poor quality food. The manager was not very apologetic and seemed more disturbed than anything.
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