So since my review which was only 3 days that passed, I received a phone call from Dr. Amy herself, apologizing and explaining what should've happen. And that itself shows how much dedicated they are with their patients. She even waived the other half of the fee that I owe that I couldn't pay right there at the beginning for the cleaning. At that point I wished I would've talk her to first before reviewing but I'm also glad that this happen because it really did show that they really do care about how people are responding to their business. So this place is definite yes.