Even on a snowy day, there were loads of people queueing! We came here for Friday lunch, turned up around 13:00 and were seated around 14:15 (two of us).
I have never tasted a ramen broth like this before. Get the shoryu ramen -- soy sauce base with clam broth. The soy sauce and clam flavor must have some multiplier effect of umami! So fresh and tasty, with a lightness like clam miso soup, without being overly salty. The portion size is on the smaller side for North American standards, but it's actually much closer to what portions are like in ramen shops in Japan. Like other reviewers mentioned you have to order egg separately for $1.50 extra. They give you an generous portion of noodles which were cooked to the right chewiness.
We also ordered the chicken karaage but I would skip it next time. It wasn't super flavorful or moist, and it comes with a wasabi mayo which some people may like but it's not my preference.
Giving it 4 stars only because I feel that having an egg in your ramen is a basic human right, but otherwise great service and quality!