I wish I could give 0 stars. I was the first person in the office bright and early at 8am on a Sunday with a horrible ear infection. I waited 45 minutes to finally be taken back to a room. Waited another 15 minutes and was then seen by the physician assistant. What really ticked me off was that he had no compassion, seemed miserable out of his mind, and most importantly DID NOT LISTEN OR HELP ME. I had the worst pain and he did not even prescribe any pain relievers (which my current doctor was shocked to hear), but instead gave me ear drops that drained my bank account by $60!!! I will never be returning to this location and think the customer service here is horrendous.