Let me first say that my car got totaled back in December 2015 so we went to this place to buy a car, I filled them in with everything that was going on. We paid the loan off and had a letter from the finance company proving it. They pulled my credit 10 times and said they would only pull it once but every bank they sent my information pulled it! And the worst part is I didn't even buy a car from here in the end! The sales person Sandy was cool, however she wasn't able to help me