Kevin the store manager was so friendly and easy going when it came to helping us find the perfect mattress! Never felt pressured to buy and he never tried to up sell with us! We had been to several stores and felt uncomfortable each time as sales people were pushy and rude! It was honestly due to his kindness and respect that we decided to go with the mattress at this store! We plan on buying our children's beds down the road from this same store due to the wonderful customer service. Thank you Kevin!!!