| rev:text
| - Before going into this Ace, I'd only been in 2 others, and for limited times. Both times I left feeling either in the way, or that I didn't belong there because I didn't know everything about what I'd come to get.
Leaving here for the first time, I wanted to meet them all down at the bar and buy them a drink. I walked in knowing NOTHING about re-seeding a lawn and I was scared to see what might be involved. Folks at the register both said "Hello" in a genuine way. I was asked if they could help me by 2 different people as we made our way to the grass section. I was scared to admit I needed help at first. Within about 20 seconds after looking at the grass seed, over walked our guy. I really wish I could remember his name because he was awesome. He said, "You two look like you could use some help. Let me point you in the right direction. Whatcha looking to do?" It was too good to be true. So we told him tentatively. He pointed us in the right direction, walked us over to show us options for equipment, talked about how to save money by doing it another way, and then gave us his personal tips on keeping birds off the grass without having to pay for some fancy tent system.
This was our first experience, which is why it's stuck out to me, but I've been there a few times since then, and it's the same every time. Everyone is SO nice!!! And helpful. The only person I've ever talked to who didn't know an answer COMPLETELY - called over his buddy to finish up where he left off. Amazing. I used to be a Home Depot girl, but I've officially made the switch on where I go first. This Ace won't have everything a HD would, but if they don't have something they'll tell you up front - and sometimes they'll suggest where you go to get it. Truly the helpful hardware place.
|