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  • *this review is based on service experience, not food. Dear Morris Ramen, I came to you on the afternoon of 9/8/17 with a slip of paper that held my full name, card number, and expiration date. Knowing you do not take reservations, after speaking with the host, I explained and wrote down the 3 customers who would be coming in at 7pm and that I would like to pay for their first round of drinks. (Written on paper with bank and customer info given to host.) I arrive at 7pm with said guests. Table is sat, I order a round of sake. I am short on time and have to leave my guests before they are done eating. While still at the table, a server quickly drops off the slip of paper which I gave to the host earlier in the day with my card info on it. I ask the busied server "is this taken care of?" She says "yes". Later I receive a text from my friend that she had to pay for the sake I promised to have earlier taken care of. My friend says to me "they said they don't do that". It has been 30 minutes past with me calling your business number to discuss this matter and to offer my guests dessert as well as a fixed payment, and unfortunately, no answer. I am very dissatisfied with this. I stated clearly to the host with my name and phone number as well card info to apply to the check and to give me a call if there was any problems. I was later identified as this person and no action was taken. It was not only embarrassing but unprofessional.
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