Terrible customer service. I was promised a pizza and panzerotti in 15-20mins, 35 mins later of sitting waiting in the restaurant I finally approach the counter and she shrugs me telling me to wait. She finally comes over with a burnt pizza and tells me I left the restaurant so it's my fault. My girlfriend and I were in the restaurant the whole time. The 2 managers and cashier start yelling at me telling me I shouldn't have left and a pizza takes 30mins+ to make. Had I not called into customer service and rectified it, I would never have ordered from pizza pizza again. I hope the formal complaint I requested was actually filed against this store. You can't badmouth and treat customers this way.