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| - I've been coming here for a while and I honestly struggle with determining how to review it. Maybe 2.5 stars would be more realistic, as I don't think its quite as bad as 2 stars suggests, but I'm not sure the 3 star "A-OK" descriptor is really honest.
The first couple times I went were great -- good coffee (some really interesting lattes), decent service, and the atmosphere is super cool (although I'll agree with someone else's review that the armchairs are pretty stained and gross). Each time I've gone since then has gotten progressively worse. The service is pretty lackluster in terms of warmth and welcome (they just kind of stand at the register and stare at you blankly until you start ordering) and I've frequently had to repeat simple two-drink orders several times for the cashier to ring it up, but more importantly it's S-L-O-W. There have been one or two times that I ordered food and it took long enough that I genuinely wondered if they had forgotten about it. The sandwiches I've gotten have been great, although I ordered a Honus Wagner on two occasions and I'm relatively sure it was prepared differently each time. The sides have been hit or miss - the bean & basil salad was incredible, but the pasta salad has been bland both times I've gotten it, and the curried cauliflower soup wasn't all that curried. The pastries are usually good, though!
There are often "special" lattes on a tiny little board you can barely see on the counter, but the staff don't always know what they are or how to make them. Today I saw they had a London Fog Latte listed on there, so I ordered it (it's one of my faves) and the cashier had no idea what I was talking about. The other person behind the counter said she wasn't sure how to make it either, and it turned out exactly as bad as you'd expect, which is probably my own fault for going ahead and ordering it anyway. The cashier made some comment about how "he" needs to stop coming up with these crazy lattes, but a London Fog Latte isn't some random barista concoction -- it's a pretty common drink to see on a coffee shop menu. But also, if you have a specials board, shouldn't you maybe learn how to make drinks you haven't heard of before? I mean, people are bound to order them when you're advertising them separately.
Overall, it's OK, I guess. It's not so terrible that I would say "no, definitely don't waste your time with this place!" but I'd highly recommend going in with low expectations.
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