| rev:text
| - This is an updated review since I stopped by today.
They finally updated their banner to indicate that all bubble tea is $2.75. They covered up the "+tax" part but be warned -- they will apply tax to your drink. It used to be no tax and you could get a bubble tea for $2.50 but those days are long gone... some flavours are currently $2.75, some are more at $3.25.
I ordered one Mint Chocolate bubble tea ($3.25) and one small hot lemon tea ($2.10). The lemon tea I got for free from my stamp card and the bubble tea was charged 5% tax ($3.41 total).
Here's where the experience went kind of downhill...
I had my green/white Tasty House stamp card for the FMP location and the lady who took my drink order quickly looked at it, and told me that she was going to give me their newer one and that I could get the lemon tea for free since I filled up that column. Fine.
What wasn't fine was that she flipped the back of the old card which had two stamps for drinks that used to cost $3.50. She rudely asked me what they were for and, before I could answer, immediately said "ok I guess they're just juice drinks". She then wrote down $3.75 to reflect the new prices and stamped the card 3 times. (One additional stamp for my $3.25 drink as part of the transfer to the new card. I guess she was too lazy to write down "$3.25" on a new column??? I don't even buy juice drinks here??? wtf)
I had my old Market Village Tasty House stamp card with me as well and asked about it (note: same owner for both locations, with the exception that MV location always had drinks priced 25-50 cents more) . The lady made such a huge fuss about why I was carrying it when "it's so old and worthless" (Also see Jason L.'s Yelp review about old loyalty cards not being accepted.) I last visited this FMP location at the beginning of April 2018 and spoke with the owner (young Chinese guy, mid/late-30s) and he told me I could keep using it...
Instead, today this woman at the counter takes my card, waves it around to the employees working in the back and loudly asks them whether they still take it... Apparently they don't anymore. Ok, that's fine. My card was half full on one side and I asked the lady to give it back. "Why? It's garbage" and she tries to throw it out and I loudly asked for it back again before she gave it back.
It's one thing to say "yeah, it's worth nothing" to my face but it's another thing to just rudely take the card and try to rip it up and toss it without asking me... I got my drinks and my old and new stamp cards and just left after that.
I was hoping that my loyalty would mean something but I guess not. Back before the Market Village location closed, the owner's mom (Chinese lady in her mid/late-50s) would actually work at the FMP location and I'd actually be able to chat with her while I waited for my drinks. I guess now that there's only location, the owner's mom isn't working there again -- I would've asked her about transferring loyalty stamps if she was there; even if she said no, I'd be fine with it since she was always polite.
Now her son has hired/retained rude af staff -- I'm told this woman worked at the Market Village location since my mom was sitting at a table nearby and witnessed my encounter unfold. Apparently my mom's encounters with her at Market Village were just as rude then as it is now. This lady working the counter today has short hair, looks like she's in her late 40s/early 50's, and/or could be a family member helping out. Either way, I've never had someone working at Tasty House be so rude to me. Amazing. /sarcasm
I don't think I'm coming back here again. Based on this recent interaction, I would rather go to the Presotea across from them instead or the Chatime near Birchmount/Enterprise.
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