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  • As a potential customer I had the opportunity of working with the leasing consultant by the name of Jane. These women who run this complex are very disrespectful and and are unable to carry a conversation as civilized adults. They do not own up to their mistakes nor do they have an action plan when they are wrong. This is not the way you conduct business. A manager by the name of Rachel should really think about retraining herself and staff on the proper way to deal with customers. I have learned that everything that glitter isn't gold. I was interested in this particular property because of this location and overall it's cheap monthly rate. After going through the runaround with them I'm glad my paperwork was lost or filed somewhere and they were unable to reach back to me after a month with the decision if I had a move-in date or not. There was a system error on their part they did not take ownership of that nor was I given any apology or at least a refund of money to show true gratitude towards customers. At this point this customer was right. I would never recommend this complex to anybody ever. Lastly I was informed that I cannot file a formal complaint to the owner because they do not take those kind of calls, if this is true this is poor business practice on their part. I would think they'd want to know how they're being represented which is not well. FYI I cannot post this without using a star I wanted to be a zero the computer made me put one.
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