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| - I pretty much only ever come here to buy a drink, so I haven't had to deal with extreme slowness, but here's a word of advice: I hope you don't come here hoping to use a gift card or the sonic app to pay for your order. The self-service kiosks are often busted. If the staff has to process the order manually, they will act as though they're being asked to prove the Pythagorean Theorem. I watched in rapt fascination once, for 20ish minutes, as three of them worked together to figure out how to use their own restaurant's app. The struggle was real.
They also have a super difficult time getting orders right, and if you order, say, a diet Dr. Pepper with diet cherry, expect to find a quarter inch layer of cherry syrup at the bottom of your cup. I've also nearly inhaled bits of plastic that have come up through my straw before. Very disconcerting.
I know we're not dining at the Ritz here, but Jesus, is no one actually minding the store?
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