Rude and Liers!!!
I had an appointment with this company and asked for specifically 9:15 AM time. The granite guy salesman, named Steve (who has other poor reviews on this site) showed up at 8:44 AM. I needed to secure my dogs as they were barking wildly and they do bite strangers. Cracked the door as I was in my bathrobe and did not want the dogs to attack him, and said to the man politely "We had a 9:15 appointment, can you please come back at 9:15 as this is when I was expecting you" My husband is home sick with the flu and I was not dressed and would have secured my dogs in another room. The owner of the company Matt called me and said "I slammed the door in the face of the man" which was totally false. I tried explained my situation to Matt and did not want to hear it. Said they would not serve me. They only believe the story (which was NOT the truth) of the salesman.
I know there is a better and more honest company out there that I will work with.