My husband and I went to the Southwestern Eye Center.My husband and I walked in to be greeted by the front desk staff.They were very pleasant.They gave him his paperwork to fill out,and before he could hand it back to the young lady they called him back to an examining room.A very nice young lady examined my husbands eyes and then Dr. Sherlock came in.He is one of the many Dr.s my husband and I have seen in the past few years.He answered all of our questions in detail.He made sure we understood what he was doing and saying without making us feel stupid.I hate being talked down to or being belittled by my Dr.s.Dr. Sherlock and his staff have a wonderful sense of humor and that also makes you feel comfortable and welcome.My husband doesn't have to see them for another year, but, I hope my appointment will be soon.It will certainly be a pleasure to see them again.