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  • It apparently takes an act of god, or congress, to get an appointment at this place. A friend of mine found them online, and sent me the link. Their prices for infared sauna were exceptionally good, so we were eager to make appointments. My friend called, there was no answer, so she left a message, I called and there was no answer as well. This pattern continued for several weeks. No one answers the phone there. Determined to try the infared sauna, we randomly showed up during business hours. The door was unlocked, but we couldn't find anyone. We sat in the tiny waiting room for almost 30 minutes when someone finally appeared. She asked if we were being helped? Possibly by invisible elves, but not by anyone here. We asked her about the infared sauna and possibly getting an appointment. Although she was nice, she didn't know anything about the sauna, and said we had to call to get an appointment. Once we explained our predicament to her, she called the owner herself to see if she could help us get an appointment. Once again, no answer. Not even for your employees? Wow. She took our names and phone numbers and assured us someone would call us for an appointment, which never happened. After all that I still tried one more time, and left a message, which once again went unanswered. Either this place has the absolute worst customer service ever, or it isn't a real business. Your guess is as good as mine.
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