My review is of their Henderson/St Rose Sienna location. I love Dr. Masaki! I was sent here from my regular OB due to having clotting issues. This is our first baby (and last). The staff is very welcoming and warm. Our first appointment they had us talk to a girl in a private office about some options for testing and what the HR Preg Center was about. She also helped explain our insurance and what it covered. I really loved the fact that they do this since we had never gone through this and had a lot of questions. It made us feel like they cared and wanted us to not be shocked or scared about anything. After our consult, we had an ultrasound with a tech. We were really excited for our ultrasound and my husband whipped out the phone video camera to send a little video to family out of town. The tech was super quiet and whne we asked questions were told that she couldnt answer if we were viedoing. She was a little cold about it. We didn't know! We put the camera down and proceeded. Buzz kill. Then we saw Dr. Huang. He was very direct and to the point, which was ok but didn't seem very friendly or inviting. We were almost turned off by this place after that, but knew we had to stick with it for the sake of the baby.
Our second visit we had a tech do the initial ultrasound again. She was completely different than the first one. She was very young and peppy with a cute little southern accent. We didn't whip out the video camera this time. My husband and I brought my mother with us since we were finding out the gender and my mom is about as excited as we are. The tech showed us everything she was looking for and told us the different parts/organs/bones we were looking at. We were amazed! She spent about 20 minutes looking around and taking pictures. We then saw Dr. Masaki. He also took a look around at organs and confirmed we were having a boy. He made everything so fun and exciting! He was very animated the entire time and acted as if he was even excited to take a look around and make sure our baby was ok. Dr Masaki and this tech completely changed our minds about this place! I look forward to seeing Dr. Masaki again in a few weeks for our 26 week check up and would send anyone with HR problems to see him!