I originally gave this place 3- stars and have now changed my review to 4-stars and here's why....
The founder of wild bread company acknowledged and replied to my experience that I had regarding poor customer service. I am greatly impressed for him personally replying. Taking responsibility is huge and a lot of businesses don't do that or they brush it under the rug. I am grateful for him offering to basically replace my experience. My experience and ill feelings were replaced my his reply. I will be going back for another try ( their food was good). The prior experience that I posted my review about... Like I said - maybe it was just an off day for that specific team member.
I'm hoping for a 5-star the next time I go in :)
I left part of my review on the previous experience below ....
So I went there today. I ordered two Sunnyside eggs, their potato browns, and I asked for cinnamon toast and a small coffee.I'm wondering if the lady charged me wrong. The cost seemed pretty high. She told me they didn't have just cinnamon toast. But they have a wheat bread with cinnamon raisins in it. I told her that would be fine. Upon bringing it out I noticed there were several nuts in the bread- which I have a nut allergy. I kindly told her I did not realize this bread had nuts. she stated; "that's what you ordered, cinnamon wheat nut raisin bread." I told her I couldn't eat it as I am allergic and she looked at me like I had a problem and that it was my fault because I ordered that. So she replaced it with a sourdough bread buttered. I didn't like the fact I felt I got poor customer service. Their bussers seemed more helpful - they grabbed the kup she forgot to put on my plate as well. I will say it is a cute place to go to and maybe I just came in on the gals bad day.