Let's be clear... This is APPLEBEES so don't expect too much.
With that said, 9.99 for unlimited chicken fingers and fries or 11.99 for unlimited riblets and fries is amazing. And don't you dare try telling me the fries aren't delicious.
This place has the classic problem of Cleveland turnover so everyone who works there is really nice since they've probably not been on the job for more than a month or two. As a result, they actually seem to try most of the time. Last time I was there the hostess told us her name and declared herself our "seat sitter"... who does that?
Location is a big bonus for this site, given its proximity to down town and ample parking.
Overall you pretty much get what you expect. Classic corporate american food... big portions and cheap prices.