My wife had a broken retainer that she needed to get repaired ASAP. Of all the orthodontists and dentists, Tipton was open and, most importantly, around the corner. They got her in and out within minutes and will have a replacement retainer for her. They also took a look at me and they cost a LOT less than other orthodontists I have looked at for the procedure(s) to correct my underbite.
Outside of that, the office staff were very friendly and professional. The slushes were excellent (Mix sour apple and tiger blood if you get the chance). The loft is definitely the place to go if you want to relax and watch TV.