Went here last night with the Grandparents and feel compelled to write a review. I don't normally review chain restaurants, for obvious reasons, but Charleston's is a touch above the rest, and my 4 star rating is a comparison to other chain restaurants.
I've been here many times and really have liked everything I've had. From the salads, to the soups, to the roasted chicken I had last night, everything has met and exceeded my expectations. I especially love the croissants and often we ask for basket for the table.
The service is great as well, really friendly waitstaff, who ensure your order is taken promptly, you get refills when needed, and your food is serviced hot. All in all a great chain restaurant amongst many that are disappointing.