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  • I must agree with the previous two reviews. I've been to this particular Natural Solutions salon a few times prior to it's renovation & move inside the mall. I normally prefer the Natural Solutions at Scarborough Town Centre but will occasionally go to this location because it is closer & less busy. This location always had stylists who were unprofessional and seemed to hate their job. The stylists would gossip in front of me, look bored and go out for smoke breaks. The male stylist (don't know his name) had this very snobby attitude that I disliked. BUT in the past two times I had been there, I got a stylist by the name of Ann. She was very attentive and sweet. She was very welcoming and gave me an amazing experience that I felt I HAD to give her a shout out. She gave me a consultation making sure to take into consideration my wants but also giving her professional advice. She was very careful in washing my hair and noticed I was experiencing some hair loss (I had not even mentioned it to her!). She gave me advice on how to maintain my hair. She offered me tea & brought me magazines. Throughout the whole process she let me know what she was going to do, educated me on some of the styling techniques and how I would be able to achieve it myself at home. She was very gentle the whole time making sure she wasn't hurting me with the brushing (some stylists can be very rough) or blow drying. She always consulted me first to make sure she wasn't doing anything I disliked and i'm glad because i'm not one to speak up. She gave me an amazing head massage and I have never had a stylist do that for me before. The first time I got a haircut from Ann, she braided my hair into a beautiful braided headband that I got many compliments for. NEVER have I been given that! at least not for free. Just today she gave me an awesome sexy Victoria secret blowout. I can't say much about the other stylists but definitely go to this location for ANN.
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