I am mixed, but the experiences in the ER make me give one star. My wife has MS and goes to the hospital frequently. Every time, we are a number and she is treated as a drug seeker. The doctors spend less than one minute speaking to us. The worst part of the experience is the nursing staff. They are impatient and cold. I wonder if they got into the profession for money rather than caring for people. When I hear the commercial on the radio about "human kindness" I wonder where the disconnect occurred. I see "human kindness" on the screen saver of every computer but the staff apparently does not. The emergency room staff is mean and will not listen to the patient when the patient is trying to participate in their own health decisions.
I am SCARED to go to the ER for her care, but I have no other choice when she needs to be admitted.
Nurses are not doctors and should not tell a patient that they "won't give that medication to you". And what makes the old nurse exempt from using the computer to accurately give the medication and verify the patient? Is she computer illiterate?
If you have to go here, prepare to advocate for yourself. Don't take no for an answer if you want help. My wife could not walk and the doctor had already written discharge instructions. After insisting that she be admitted and CARED for, she spent 4 days here and 18 days in a rehab hospital.
To be fair, the treatment upstairs is great. The nurses are kind and responsive for the most part.
And please read the reviews that are "not currently recommended". It's the hard to read gray writing near the bottom of the page. People that had horrible experiences created a Yelp account to share their experience. However, because they only have one or two reviews, it is not on the main page.