I'll give them credit for being in a nice area and decent size place for a Starbucks. But of course I probably won't come here again, after my experience.
The Batista that was at the counter, didn't really seem like being there. I'm sure it was a long day, but at least still do service with a smile. Ordering 2 venti ice mocha, one with soy milk. You would think they would ask if I wanted whip cream with the soy milk. Now I know other Batista's at other Starbucks actually ask if I want whip cream. Unfortunately this one didn't. Being lactose intolerant and having whip cream with my ice mocha, kind of ruins the whole thing.
My overall thoughts, if you're not lactose intolerant, this may be a great place to grab a coffee. But if you are lactose intolerant, make sure you specify no whip cream, if they don't ask. Which I believe they should cause every other Starbucks I been too were courteous enough to ask.