Had a bit of a mix-up but they totally worked it out for me. The girls I spoke with were (I believe, terrible with names) Alicia and Britney. Alicia was the receptionist and Britney did my nails. I called ahead and booked a Petite Mani/Pedi because I only had time for an hour treatment - however it does NOT say on the online price list, nor did the person I book it with tell me, that that treatment is only for children 12 and under. So I got there and I was booked for 90 minutes of treatments. I was about to just leave but they figured out how to work it for me in their system and Britney gave me a great, quick but thorough 30 min pedi and 30 min mani. Great customer service and solid mani/pedi. Thanks again!