Their products are great and I am definitely a regular of Victoria Secrets. When I first walked in, the sales rep was friendly and helpful. It all changed very quickly after I was at the checkout. I accidentally grabbed a more pricy product. As soon as I told her that wasn't what I wanted and change it back to a cheaper product, she started making faces and had an attitude towards me. Next time when I need to shop at VS, I will go to a different location