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  • Got my first pipe ever here. The assistance from the staff and the overall pleasant experience because of this starts Ford & Haig off on a grand note, and when adding the other positives, it's tough not to give it a five-star rating. Having been in many tobacconists from Arizona to Massachusetts, I can still say that Ford & Haig is something special. Pipe tobacco selection is outstanding. I've been in larger tobacconists, but few seem to focus as much attention towards pipe smokers as Ford & Haig does. This may have changed, mind you - the last time I was in the store was 2007, but at the time, they had a large selection of Aromatic and English blends. It was almost daunting to select one, but the task was made pleasurable by the two gentlemen working there. They were a wealth of knowledge wrapped up in friendly demeanors. The walk-in humidor is somewhat small, but it's well organized and they have some beautiful cigar choices, especially in the mid-range. I find it unsettling that quite a few tobacconists don't have walk in humidors anymore, and rather opt for the 'glass case.' The scent and experience of a walk-in is outstanding, and while Ford & Haigs is small, it's not uncomfortable. It'd probably be considered 'cozy' by conventional standards. The two guys that were working the day I went in were awesome. It's been three years now, so I can't remember their names. I just remember them being heavy-set middle-aged gentlemen who were a delight to talk to. These guys know their stuff, from pipe to cigarette. If you ever want to go someplace to chat it up on the subject of Tobacco, I've not found a tobacconist that employs more knowledgeable and friendly individuals. Ford & Haig absolutely NAILS the personality aspect. No other tobacconist has ever come close. Add to all of this that the store is quaint and nestled in lovely old-town Scottsdale, and you've got a winner. I'm certain that next time I visit Arizona, I'll be making a stop at Ford & Haig, even though I'm trying to quit tobacco use. If anything, I'll go to soak up the smells, the sights, and enjoy some solid conversation. Five stars.
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