We set an appointment. Showed up 10 min before our scheduled appointment. When we arrived we were told about a 40 minute wait, we could walk around the store for a while. When you are in a children's toy store with a 3 yr old walking around is not an option. We were asked if we wanted to speak to the manager and all the manager said was "we are on baby time and running a little behind" each session is scheduled to last 20 min. So there should be no wait if you come for your scheduled appointment. The manager offered us a free sheet of pictures. We left and will not be returning to this location ever again. They have only 1 photo booth so they need to expand.