This place is the good will of cleaners. I was at first hesitant to come back after she lost my pair of jeans and then found them 2 weeks later however, I went back to dry clean some work shirts and then "oops! Gone". No clue what happened but I can tell you she didn't even bother to make it right. Finally, she found my shirts and told me to come get them. I went in and she apologized once again and handed me the bill. What a sweetheart!!! She means well right? Oh well at least if this doesn't pan she would be good in magic! God Speed!