We were in Pittsburgh for the weekend recently, and wanted to try this "staple" of pittsburgh. We arrived at around 8:30ish and the four of us sat at a high top table. We were the only table in the place and the bartender made it quite clear that she didn't feel like coming around from behind the bar to wait on us. The bar was almost full of people drinking and not eating, and overall the place felt a lot more like a bar than it did a restaurant. They had quite a few options on draught and I'm sure sitting at the bar would even make for a fun night.
We got two pittsburgers, a steak and cheese and a reuben. It took a very long time for us to get our food considering we were the only table in the restaurant, and when it came out it was cold and had very clearly been sitting back in the kitchen for a long time before anyone brought it out. My pittsburger was like a cold sausage patty--not a burger and had no taste. The cole slaw actually tasted like chemicals. I figured i could at least eat the french fries out of the sandwich, but they were cold and soggy. I ended up eating only the bread from my sandwich and my boyfriend's pickle slices both of which were actually delicious. After we finished eating our sandwiches (or not eating at all in my case) we waited and waited for our check which never came, so long that i called in a pizza to our air bnb. Finally we had to go up to the bar to actually cash out.
I waited a while to write this review because i was pretty fired up after this meal/experience, and I really don't like leaving poor reviews for restaurants unless they are totally warranted, but this was just a very bad experience. I definitely would recommend going elsewhere in southside.