Took my 27" iMac that was damaged in shipment. They replaced the case, the front glass in a few days. They then mentioned the display had been scratched during the damage. I asked they replace that also. I was surprised how fast the new display arrived and was installed. just the next day. These guys are good, fast and very friendly. This will be my go to place for computers, tablets and my iPhone if problems develop in the future. I highly recommend these guys As an added bonus, there is a Krispy Kreme close by!