What a difference compared to our first experience: after a visit in 2012 we gave Libertine four stars. This time they barely deserved two.
We were in a group of eight and decided to have drinks and some food after a concert. At this later time the pub was relatively empty but according to the staff they still had a bigger group upstairs.
Nevertheless there was enough staff left in the bar for the amount of people in my opinion. Anyhow our waitress was completely unable to handle our table: she didn't get the order right and had to return not once but a couple of times to double check what everyone had ordered. Then she was still bringing the wrong food and wrong drinks. The evening was a disaster.
The only thing that went pretty well was splitting the bill. Everyone got his own bill with his own stuff on it.
I would have expected a gesture from the house for the complete mess up but there was nothing.
This kind of service leaves a bad taste and it takes many good experiences to make up for one bad. Sorry guys!