Loved this place for years but not today, I found a big piece of PLASTIC in my milkshake. It was sitting right on my spoon in the cream. I don't know what's going on behind those shady-dark tinted windows, but I did not ask for a Plastic and Cream milkshake. Probably my last time getting a milkshake from there and as hard it is to say it, this will probably be my last visit. It is good but its standards cannot be trusted, IMO. I want to live.