The food was amazing. Let me get that out of the way first. I had the brunch burger and my friend had the pacific salmon. The reason for my rating is based purely on experience. when we came in the (what I thought was a) "server" handed me two menus gestured to the dining area and said to sit at any table behind the wall, so we did and sat down. It wasn't obvious that it was a seat yourself concept and then order at the counter. There were signs above but they weren't obviously placed and the "server" was a bus boy. So after figuring it out because we had sat for a while with no acknowledgment we went to order our food and they were all really friendly but while waiting in line the bus boy kept passing us with dirty dishes "excuse me" "excuse me" because the line to order was in the way of the bus boys path. The kitchen was placed in the wrong place. At the order station the staff was very friendly. But they asked for a tip on the debit machine and I was like "uh tip" there has been no service yet because there is no server and we haven't even tasted he food yet so why am I tipping? They had one order taker and one bus boy (maybe two). I would have switched the order taker and the bus boy into two servers instead or change the layout of the restaurant to make it more obvious. I want them to do well because of the food but the concept was not executed well from a service perspective.