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| - We liked Rosati's food and would order from them very frequently. Many of the orders we received from them, something would be missing from our PAID order. We would call them and they would say we can bring it back out, now you have your partial order, we waited an hour or longer and you're freakin hungry. We just wanted to eat our meals. All not partial. So they would say " we owe you this. Or that next time" well, they never remember and you never get it. They just can't get it right at this location, ok things happen but why so often? Tonight we ordered 2 sandwiches, how hard could this be? Well again they only brought one! First of all they won't even deliver unless it's a $20.00, no one there checks their work, how could one sandwich be 20 bones? The driver should have known and checked the out going orders, and the cashier who staples the receipt to the bag should get new glasses.
Beware of this location! If you want to eat alone or wait and have your food get cold to eat with everyone else then order . They are over priced especially when you only receive 1/2 of your order. I should probably just get all my back orders they have forgotten and eat free for the rest of 2014. Won't go back and advise all of you not to either. Yes, we are all human, we make mistakes, but where is the quality control! Come on, wake up and do your job people. The name of the game is customer service, when so many choices are available.
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