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| - I've been a Discount tire customer for over 20 years thru 5 states, I have thousands spent there on tires for numerous cars.
Nowadays, Discount Tire is a high-pressure sales and disorganized mess and it sucks to go in there.
Just now, at this location I tried to get a flat repair on a tire that were the same size on a set of wheels for my truck. It appears that another Discount Tire sold me the incorrect load rated tires (of which this is my 2nd set) and now THIS location refuses to repair the flat-
DISCOUNT ORIGINALLY SOLD ME THIS WHEEL AND TIRE SETUP, and INSTALLED IT. Mesa, AZ University. Nice people, and may have even helped me with my flat, but too far out.
2 weeks ago the other location near 99th Tolleson fixed the OTHER front wheel- no problem but of course, under tightened my locks, causing them to fall off. Went back to BUY a new set of locks, and wouldn't you know, their inventory is fkced up so 19 in stock, ZERO on the shelf. Good job! Thanks for wasting my afternoon paying to fix YOUR mistakes.
Several months before that, I ordered a new set of front tires from Discount in LV NV on Rancho, the assured me the tires were going to be there before Friday- assuring me they were coming from CA in time for my move- I needed these tires for my truck.
Of course, Discount didn't have them in CA but GA or some other foresaken place, no one called me to tell me they didnt have them in stock, went to Firestone they had the tires in stock, that day no problem. The idiot sales guy there had the balls to call me a week later, telling my my "tires arrived"- of course I chewed him out.
these are just 3 of the most recent screwups I've encountered with Discount Tire as a whole- between selling me wheels and tires they no longer want to service and hinting to buy NEW tires, and generally screwing up and undertightening lugs, and expecting me to spend days waiting on them to correct their inventory it's better to find a different place for my cars. There are many more, Federal Way, WA switched tires on my order which I paid for- installed them on the car, without my permission, and I caught them.
Disorganized, dishonest and high pressure. No more. SIck and tired of being hassled every time I go in the place.
TL;DR- high pressure sales, won't honor their previous work, messy inventory so nothing arrives on time or is in stock. Avoid. Not worth the hassle. Go with Tirerack.com, find a local vendor and work with them. No sales tax, either.
Not going back, ever.
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