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  • I suppose if all goes well as it appears it normally does you will have a positive experience. It didn't appear to be crazy busy when we arrived as approximately ten people were ahead of us. Also it didn't seem like the line was moving either and we waited and waited and waited while the woman in front of us left because she couldn't wait any longer. By the time we got to the cashier a half hour passed and we thought maybe the cashier was new since she seemed to be extra careful in taking our order and also took the time to repeat it back for accuracy. So we picked a table and waited another thirty nine minutes. My meal was fine and correct I'd give maybe four stars if I IGNORE THE ONE HOUR NINE MINUTES TO WAIT FOR LUNCH. Besides the wait, a couple key parts of my husbands lunch never made it to the plate. He didn't receive the caramelized onions on his roast beef sandwich and didn't receive the goat cheese on his REd Pepper AND Goat Cheese salad. (waiting sixty nine minutes for lunch) I am not sure of what kind of quality the roast beef should have been but on this past Saturday it wasn't like real roast beef it was like that lunch meat that comes in a tub but thicker. When he saw he didn't have the onions he ran over to them them as he didn't notice the missing goat cheese at that point. I tasted the roast beef and agreed it wasn't what we were expecting it to be since we read the chicken and turkey are roasted in house we thought the roast beef would also be good. So he was sort of upset eating inferior roast beef without onions after waiting sixty nine minutes. I know we weren't the only ones that waited that long but maybe were the only ones that had a platter missing stuff. The woman in charge did stop by and apologized and said, "it was a crazy day, we are never like this" and she did hand my husband his money back for his meal. My husband looked at me and said, "what good does this do me, why would I want an unpleasant experience for free?" I said you have a point.
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