Very disappointed at their customer service. This place apparently does not understand how to schedule people or are totally unaware of how to use their own computer system. My appointment was set up for 3 weeks, had a phone call to remind us of the facial appt, , husband was getting a massage. I show up and no appointment in their system, and they act as if I never existed after sitting patiently for 10 mins past what should of been my scheduled facial appt for a lady who set up 3 months massages. The person who was working had nothing in their system for me and let me know it didn't matter because there was not even an aesthetician working or scheduled, funny thing is , she is the one who called us to remind us and who wrote on the reminder card. She was very unapologetic and overall I am very irritated and think they need hire somebody who knows what they are doing. Would not recommend.