This pretzel is hard as a rock. I needed an in-between dinner snack and sorry I chose this one. Tables are dirty in the cafe area... I just came in for some Zantac and was able to find what I needed. I also stopped over in the food aisle (love all the options they have) to grab a bag of chips. The cashier was really nice, especially to the sweet child behind me. Just really bummed my pretzel sucks lol