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| - I thought we had a good experience, but it really wasn't at all. I am an independent accounting/HR company that was looking for someone to assist me with a client issue. I am very computer savvy, and had set up a network system set up that was working rather well, but had one little glitch that I couldn't figure out. These guys came in and didn't fix the issue, but convinced my client to buy a cloud system for their small home business, which they purchased outside of Thunderbird Consulting. The prices seemed fair and they seemed knowledgeable, and it all somewhat made sense. Cut to a week later. Quick books doesn't work well with the program they suggested, which I didn't find out until calling the company that owns the cloud system. In fact, it doesn't essentially do what Log Me In does, which is what was asked for. I, and the owner put in several calls to Thunderbird in regards to finding a solution and no return calls...EVER. What a rip off! Not saying that they aren't knowledgeable, but maybe not knowledgeable enough for complex office networking system issues. Seems like all of these reviews are talking about home service issues, and maybe they are great for that, but definitely wouldn't recommend for business needs.
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