One of my children was riding a bike with phone in her pocket hoping to "hatch an egg". She rode over a speed-bump throwing a Samsung Galaxy S5 out of her pocket and shattering the glass on pavement. Filled with appropriate level of shame for this Pokémon Go related incident, I took my phone in for glass replacement yesterday.
As advised by staff, I dropped it off at store-open and it was ready for pickup by store-close the same day. My whole experience with the iPhix team was excellent. They were respectful, helpful, and patient. The end result is better than I hoped. Thanks for a job well done!