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| - I have been to this restaurant a few times, but this was it. We got in right away, and we put in our order. Then I noticed that people who came in after me, were getting their food, finally after about 30 minutes or more, I went and got the manager, because, the waitress was useless, she did not even come fill our drinks, while we were waiting. I told the manager what was happening. And he started yelling at me, and pulled an attitude. He said all the right things, be they were said in a condescending manner, and stomped off to see what was wrong. He kept saying," I am sorry, we are only human, your ticket got lost do you want me to pay for your food?" Again, in a very nasty way. All the customers sitting around us, heard this exchange, and all agreed with me, that I was right, and they would have done the same thing. They all said, yea, we saw you here, as they were seating us, so we know what you are saying is true. I know stuff happens, but to be treated like it was my fault, is wrong. The waitress should have been on top of it, but she wasn't. So these two, should not be in the customer service business, I have worked in the customer service business for over 40 years, you do not treat the customer like this, when all I did was order food. Which, by the way, is just mediocre coffee shop food, it is nothing special. This dinner plate they advertise, is actually a child size, so if you are not very hungry, that is the one. But I do not recommend this place at all.
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