Came in here with 4 of my friends for a mani/pedi morning before we go to an event this evening. The manager welcomed us and made us feel super welcome. Drinks were offered as soon as we at down and I was paired with Jackie. She was awesome!! She's sweet, makes great conversation and can do toes and nails like nobody's business. I let her know that I'm a bit sensitive to hot water and she was always attentive to the water temp and even the towel temp was a bit cooler. My new gel nails look fantastic and I couldn't be happier with the level of customer service I received here!