I see all of these bad reviews and I have to disagree. I've been here a few times and haven't had any problems. Granted the food takes a little long, but it's right out the fryer when I get it.
Customer service is very good and friendly. The manager and staff hustling the whole time, while maintaining a respectable manner.
My food is always delicious. The fish and popcorn shrimp combo with mashed potatoes is always served straight from the fryer. Mmmmm and the apple pie good too.