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| - The interior of this restaurant is very nice. Everything is brand new and there is a lot of seating available.
When we walked in the Owner (I'm assuming) was at the end of the bar, helping another customer at the cash register. He shouted at us to take a seat where ever.
After we sat down, we received our menus. We usually order the same thing every time we go to a Vietnamese restaurant. Either the beef (& tripe for me, if they have it - they did not have it here :() pho or the vermicelli noodle salad. Since this spot is 'hot & new' we decided to order one bowl of pho & one bowl of vermicelli noodle salad & shared them so we both could try our favorite dishes here. We also always choose spring rolls for our appetizer.
Number one annoying thing: the owner kept trying to upsell us and acted like we knew nothing about Vietnamese cuisine. He kept talking about how good the bun bo hue and the beef stew were. He even went into explaining WHAT they both were, in great detail, as if I'd never tried the dishes before. I think he should ask first "have you ever had Bun Bo Hue or Beef Stew before?" If the answer is no then maybe go on with your explanation if the answer is yes, maybe keep it to "well ours is amazing, I highly recommend it." No matter what he said to us, we were not changing our minds for our order. When I tried to order my spring rolls, he cut me off and suggested their chicken wings. They sounded good but I had my heart set on spring rolls. When I said "ooh sounds good!" He started writing it down on his pad as if I agreed to ordering them, I had to stop him and say "maybe next time but this time we want the spring rolls." Then he started going off about all the great drinks he had and when he said Vietnamese Limeade, I exclaimed "yum!" then he says, "carbonated or non-carbonated?" I was about to tell him we didn't actually want it but my boyfriend decided it did sound good and said "yeah we'll have a limeade" He chose carbonated.
The spring rolls were extremely skinny and the wrap was very hard.
The beef in the pho and the noodle salad were sliced into the tiniest, thinnest pieces I've ever seen. The egg rolls in the noodle salad were just bad... they tasted old & the flavor was really off. There wasn't much shrimp either but the ones that were there were extremely dry. The sauce for the noodle salad was too bland. I had to put an extreme amount of sriracha for any type of flavor in the pho broth, as well. The noodles in the pho were so soft & soggy, they were falling apart. I could have ate it all with a spoon.
The limeade was really good and refreshing. But, I saw him use Coffee Mate Creamer in their Vietnamese coffee so I didn't & would never order it. (It is supposed to be sweetened condensed milk, trust me!)
Annoying thing number two: my boyfriend is white. Asian restaurants always try to offer him a fork, but I taught him a long time ago how to properly use chopsticks! So usually he just denies the fork offer. This time, she said "you need a fork" in a "I'm telling you" way, instead of asking, she just sets it down. Then she goes on & tells him to rip his mint leaves into little pieces so it will taste better...... We both love whole mint leaves.... & he kept saying "ok" but she wouldn't leave until he actually ripped them into little pieces like she suggested. I am surprised she didn't just tell him to take them out & assume he didn't like them at all. (My mom did this once to him & made him a bunch of mint-less spring rolls, lol)
I really think they should ask questions & not assume they know everything about everyone. & go ahead & suggest your favorite items on the menu but don't make the customers feel like crap because they don't order what you suggest. & the food quality & quantity is just all too low...
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